Thank you for shopping at Luxzeera. We are committed to providing you with a seamless shopping experience, including reliable and timely shipping services. Please review our shipping policy below to understand how we manage the delivery of your orders.
ORDER PROCESSING:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
SHIPPING RATES & DELIVERY ESTIMATES:
Germany Shipping:
- Standard Shipping: € 4.90 (2-4 business days)
- Free Shipping: Orders over € 100 qualify for free standard shipping.
European Countries Shipping (excluding Germany):
- Standard Shipping: € 5.90 (2-7 business days)
- Free Shipping: Orders over € 100 qualify for free standard shipping.
International Shipping:
- Standard International Shipping: 7-14 business days
- Express International Shipping: 3-7 business days
- Free delivery on all orders over €200.
DELIVERY TIME:
Domestic Deliveries (Germany):
- Typically, orders are delivered within 3-5 business days from the date of shipment.
International Deliveries:
- Delivery times for international orders vary depending on the destination and shipping method.
SHIPMENT CONFIRMATION & TRACKING:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Tracking information will be provided in due course after
your order is processed, allowing you to monitor the progress of your shipment. You can track your order using the tracking link provided in your confirmation email or by visiting our website.
CUSTOMS, DUTIES AND TAXES:
Luxzeera is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs,
taxes, etc.). Please check with your country’s customs office to determine these costs prior to making a purchase.
RETURNS:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free returns. Please contact us within 30 days of receiving your order to initiate the return process.
